Continental Airline to change baggage and over the telephone reservation booking fees
In response to the signifcant decline in revenue, Continental is implementing a number of measures to raise revenues and reduce costs that are designed to achieve approximately $100 million in annual bene?ts when fully implemented in 2010 including.
Eliminating approximately 1,700 positions across the company, including management and clerical positions. This is in addition to the previously announced elimination of 500 reservation agent positions and special company offered leaves of absence extended for 700 ?ight attendants. Continental is offering employees voluntary programs to minimize the number of involuntary furloughs and reductions in force.
Increasing domestic checked baggage fees by $5 for customers who do not prepay those fees online. This change is effective immediately for travel Aug. 19, 2009, and beyond.
Increasing the telephone reservation booking service fee by $5 effective immediately.
Other revenue initiatives to be announced when implemented