VIA Careers

FULL TIME POSITION – VIA GROUND HANDLING SERVICE SUPERVISOR

VIA GHS SUPERVISOR Employment Application

EDUCATIONAL TRAINING AND PHYSICAL REQUIREMENTS

        • Proven LEADERSHIP abilities and ORGANIZATIONAL skills.
        • Excellent interpersonal, coaching, and counseling responsibility.
        • Understand that staff development is a leader’s responsibility.
        • Self-driven focus on Customer and Client satisfaction.
        • Ability to excel under pressure of meeting extreme deadlines.
        • Able to communicate effectively, both verbally and in writing.
        • Experienced in planning a roster and monitoring work schedule.
        • Able to solve daily problems and make quick decisions within the operation.
        • 3-6 years of airline experience in both above and below the wing operations.
        • Flexible and able to promote positive attitudes from subordinates.
        • Computer software (Word and Excel), typing, and ticketing experience.
        • Able to work varied hours and shifts.
        • English proficient, Spanish preferred.
        • Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 50 lbs.
        • Valid US work authorization.
        • Professional demeanor and exceptional presentation.
        • Flexible schedule and availability.
        • Ability to pass background check, fingerprinting, physical and drug screening.

RESPONSIBILITIES

                  • Provide hands-on supervision of the staff and delegate workload.
                  • Provide direct customer relation support.
                  • Ensure that the airline account(s) operates according to schedule and service level agreements.
                  • Assist with recruiting, interviewing and hiring staff.
                  • Oversee the long-term analysis of manpower needs, groom potential leaders.
                  • Ensure cross training as well as provide new and refresher training for staff members.
                  • Manage attendance records and ensure appropriate shift coverage.
                  • Handle discipline and motivation issues.
                  • Process promotion, demotion and termination paperwork.
                  • Enforce safety, security, and grooming standards.
                  • Administer performance evaluations.

              BENEFITS

      Excellent benefit package including retirement options. This position description highlights a general description of duties and responsibilities. Employee(s) may be assigned other duties, in addition to or in lieu of those described herein, and any duties are subject to change at any time according to the needs of Valley International Airport.

      To be considered for this position, you must be at least 18 years of age, able to lift 60 pounds routinely, and able to work late evenings, weekends and holidays. The position will remain open until filled. Successful applicant must be able to pass security background investigation, physical, drug/alcohol screening test, and in-house training. IMPORTANT: Please read the attached VIA GHS Q&A for new VIA Ramp Agents

      VIA GHS SUPERVISOR Employment Application Applications may be obtained and returned: Valley International Airport, Third Floor, Harlingen, TX 78550. Monday-Thursday 8am-5pm and Friday 8am-12n/1pm-5pm. Email: celina@flythevalley.com or by fax 956-430-8619

      VIA HARLINGEN IS AN EQUAL OPPORTUNITY EMPLOYER